What is Now Reach?
Get the freedom to choose whether you make and take calls on your computer, smartphone, or landline depending on where you are or what your team is doing. The smarter, flexible softphone system that ensures your business stays connected - no matter where you are working from.
Now Reach is built on Mitel's cloud-based Telepo platform. This business-centric solution has integrated voice calling (PSTN, VOIP, and mobile), along with instant messaging, presence, and a self-service administration portal giving you the freedom to make changes on your terms.
With access to our online learning management system, ongoing training is available for new staff so you will retain knowledge on using and managing your phone system.
It's surprisingly easy to get up and running with Reach:
Benefits of Now Reach
With simple self-service administration portal, it has never been easier to support, manage, and report on your phone systems.
Intelligent call routing
Flexible rules gives administrators and business users the tools to automatically control how inbound and outbound voice calls are handled.
You have control to update your holiday schedules with a few clicks of a button, great for public holidays, or last minute staffing fluctuations.
Download a copy of our Product Fact Sheet
Choose your way of working
Cloud-based communications systems scale easily, both up or down. Quickly and easily add new users, make changes to call flows from anywhere, all while letting your system grow and adapt to your company.
Do you spend most of your day at your desk? Or out on the road?
With our softphone, you can take and make calls straight from your computer, via a user-friendly app. Or you can use the mobile app and get your entire office phone system directly onto your smartphone. With this solution, there is no tricky hardware to maintain or setup, you just download the app to your devices and you're away.
Prefer a more traditional approach and want a desk phone?
No problem. Different roles might have different needs, with Now Reach you can mix these solutions so everyone can work the way that supports them.
Do you want to provide your customers a greater experience when they call you?
With Call Centre Lite, customers can be directed to the right team and be held in a queue if all team members are currently on the phone. Customers will no longer be sent to voicemail or routed back to users can log in and out of call queues
Would you like a demo or want to learn more?
If you're frustrated with your current phone system, or just wish simple changes could be easier, we can provide you a no-obligations demo - we promise it'll be quick because it really is that easy to use.
Contact us today and speak to one of our friendly team to learn more and see if NOW Reach suits your business.