Our Hawke's Bay and Christchurch based service and support team

We're 100% NZ-based, hiring local people and using local suppliers - yep we love local. It might sound strange for a telco, but we love talking to our customers, so give us a bell.

Call us 0800 438 669

Our 100% kiwi-based Hawke's Bay and Christchurch teams are here to help whenever you need us. You can reach us on the end of the phone:

Technical support
  • Monday to Friday: 8am - 9pm
  • Saturday and Sunday: 8:30am - 5pm
Customer and account support
  • Monday to Friday: 8am - 7pm
  • Saturday: 9am - 1pm

Send us an email

If you prefer to tap out a quick question, then you can email us here.

Talk with a real person, on live chat

Our team are available to chat live, during our opening hours (see above). Click the little green icon in the bottom right of your screen.

Pop in and see us

If you're lucky enough to live in Hawke's Bay, like us, you can come in and see our customer hub:

2 Bridge Street


Napier, 4110

Still need help?

Get in touch