Give us a bell
It’s nice to hear a friendly voice at the end of the line, and even nicer to know that voice is only a few kilometres away. Our support team is based in sunny Napier, New Zealand. Our helpdesk is open 8am to 9pm during the week and 8.30am to 5pm on the weekend.
Send us an email
If you’d prefer to email a question, we do that too! You’ll receive a speedy, friendly reply from one of our support team in our head office in Napier, New Zealand.
Christmas Hours
If you need some help of the Christmas holiday period, we're still here (apart from Christmas Day and New Years Day when we're closed). Click below to see our Christmas hours
Napier
2 Bridge Street
Ahuriri
Napier 4110
Office hours:
Monday – Friday 8:30am – 5.00pm
Postal address:
PO Box 3033
Hawke's Bay Mail Centre
Napier 4142
Christchurch
4 Ash Street
Christchurch Central
Christchurch 8011
Office hours:
Call for appointment
Postal address:
4 Ash Street
Christchurch Central
Christchurch 8011
Wellington
Level 3, Queensgate Tower
45 Knights Road
Lower Hutt 5010
Office hours:
Call for appointment
Postal address:
PO Box 30052
Lower Hutt 5040