Need some help?

Sometimes, things don’t always go to plan. We've created some handy tips to help you with your broadband and getting the most out of your experience.

Getting in touch with us

Need to get hold of us, share some feedback, or make a complaint? We'll show you how.

Need technical support but prefer to DIY? We've got you covered. Check out our support articles to find the solution to your issue.

Need help understanding the in's and out's of your bill? Find answers here. Check your usage too!

Need more of something or want to make a change? Find out how our plans can work for you.

Broadband, Phone, Home Tech Assist and more. Find out how we can connect you to what matters.

Fibre changes the game by offering your home the best broadband experience You’ll have questions. We have the answers.

Moving can be stressful. Shifting your Now services to another address is not. Read our secrets on how to make it happen.

Looking to save time by diagnosing and fixing your own internet issue? Check out our self-help smartphone app

Find out if you need to register with us as a Vulnerable Consumer