Sometimes when switching from another provider, you will lose your email address. This is because the email account is tied to your account with another company.

Unfortunately we cannot provide email addresses that were not created by us. (E.G @xtra.co.nz , @ihug.co.nz, @paradise.co.nz )

If this happens, you have three options:

  1. NOW can provide you a new @nowmail.co.nz address
  2. You are welcome to create a new, free, email address with another email provider. Examples are Gmail, Outlook, or iCloud.
  3. Contact your old provider and let them know you want to continue using the email account. There may be a fee for this so check before you proceed.

If you have a nowmail email address, you can set this up on most email clients across a wide range of devices. These include desktops, laptops, mobile phones, tablets etc.

While the setup will be slightly different depending on what device your using, they will all ask for incoming and outgoing server settings.

NOW's email settings:

POP3 (Not IMAP)

Incoming server settings:

Outgoing server settings:

Server

Incoming server settings: pop3.nowmail.co.nz

Outgoing server settings: smtp.nowmail.co.nz

Port

Incoming server settings: 110

Outgoing server settings: 25 (or port 2525)

SSL

Incoming server settings: Off

Outgoing server settings: Off

Username

Incoming server settings: Your NOWmail mailbox name. (Everything before the @nowmail.co.nz part of your email address).

Outgoing server settings: Your NOWmail mailbox name. (Everything before the @nowmail.co.nz part of your email address).

Password

Incoming server settings: Your NOWmail password

Outgoing server settings: Your NOWmail password

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