You will need to give us a call on 0800 GET NOW (0800 438 669) or email us at firstname.lastname@example.org
We can remotely configure your routers settings for you. If you'd prefer to manage the NOW router yourself, let us know and we can enable access for you.
Used your own router with NOW?
Unfortunately we will not have access to your router, so we would be unable to complete this for you. (We would if we could!)
Changing channel / frequency is usually completed by accessing the router's administrative settings and locating the WiFi / wireless options. We can help with this too.