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Residential terms and conditions

These terms are effective up until 21st of October 2019.

See our updated residential terms and conditions, effective from 22 October 2019

General and Residential Terms and Conditions

General Terms and Conditions

Acceptable Use Policy

At Home Fibre Jan 2019

At Home Toll Rates

Home Assist - Techspert Terms

Friend Get Friend Referral Terms

Wiring Maintenance

Epic Unlimited Terms

Promotional Terms and Conditions

Current Residential Customer Promotions

NOW200 Promotional Offer

Onboarding Promotional Terms - Partners

5 Months Free Promotional Offer

Product Offer Summaries

Offer Summary - ADSL plus phone

Offer Summary - ADSL Naked Broadband

Offer Summary - VDSL Broadband and Phoneline

Offer Summary - VDSL Naked

Offer Summary - Fibre Broadband and Phoneline

Offer Summary - Fibre Naked Broadband