To connect a property that shares a driveway or private road, there will be some build work in areas that multiple residents share. Your local fibre provider will need to notify your neighbors and make them aware of this work.
While this process can be frustrating, it's been designed so homeowners have a say in how their property is impacted. It also means your local fibre company has the consent required to repair or maintain the fibre line in the future.
In some scenarios, where there's an increased impact on shared spaces, the neighbors will need to provide consent for your install to go ahead. This process is entirely handled by your local fibre company. We can also help by checking your order, so get in touch if you have any questions.