Once you've had your scoping visit, your install plan will be given to you to approve.

Then, the local fibre company will connect the fibre cable from the street into your property. This includes up to 200m of fibre optic cabling from the roadside to outside your house. While you don't need to be home for this work to be completed, the contractor may call you if they need any info.

There's a variety of installation methods used to connect your property to the fibre network. One of the local fibre companies, Chorus, have an excellent article detailing the different methods used. Of course, the local fibre company that services your address will have their own methods. Remember, you have a say in how your fibre is to be connected. Make sure you tell the contractor in the scoping visits of your non-negotiable requests.

The external termination point (ETP) will be the first piece of equipment that's installed. It will look something like this:

External termination point.png

The fibre optic cable is then brought into your home to the ONT, which is connected on the other side of ETP. While it does sound a bit techy, we're here to help explain anything that doesn't make sense.

On the installation appointment, the ONT will be fitted and the services will go live.

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