What is Now Reach?
Phone systems used to require investment in costly, clunky physical kit and expensive external support to make changes, no matter how small. With Now Reach, there’s a smarter way. Say goodbye to the physical phone system and instead connect over the internet (we recommend Now Business Broadband of course) and the Now Reach applications to experience high-quality calling, every time.
A choice for everyone
We’re all different, and that’s why Now Reach provides the ultimate flexibility. Your team members can choose from the latest range of desk-phones, or do away with the phone completely, and switch to a desktop application and headset. There’s also a mobile app for when you’re on the go – or make the most of Now Reach and use all three!
Cost certainty calling
If you’re a business that makes a lot of calls, or you just like the certainty of knowing what you’re paying every month, then Now’s flat rate calling is for you. Or you can pay-as-you-go with low-cost calling rates. That’s just one of the may add-ons we’ve designed to help you personalize Now Reach to suit your business.
You’re in the driver’s seat
Now Reach puts your business in control with an easy-to-use self-service portal. You can add or make changes to users, set your holiday scheduling, call routing or more. And with the ability to access the portal from anywhere connected to the internet, should the unexpected happen, you can update your call routing, hours, and IVR messaging and keep your business connected easily.
Award winning service, with you all the way.
Changing your phone system is a daunting prospect, we get that. That’s why Now invests so much in our service and after-sales experience. Right from the start one of the local Now Business Sales team will work with you to understand your needs and design the solution to suit your team. Then you’ll have one of Now’s Delivery team, (they’re the brains of the operation) build your solution and get you ready for implementation. With a comprehensive suite of training options, we’ll make sure you, and your team are confident and ready to go, and then on the day, we’ll support you all the way. And after that, you’ll have a Now Business Relationship Manager, and Now’s Business Support team there whenever you need us.
Keen to know more?
If you’re frustrated with your current phone system or just wish simple changes could be easier, get in touch. We can provide a no-obligations demo – and show you how you, and your team, can be better off with Now Reach.