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All about fibre

Fibre changes the game by offering your home the best broadband experience You’ll have questions. We have the answers.

Getting fibre

  • What will I have to pay?

  • Who is my local fibre company?

  • Will I keep my copper line?

  • Where should the equipment go?

  • What cables need to be installed?

  • I have existing home wiring, can this be used?

  • I have a medical or security alarm, will this work over Fibre?

  • Will my phoneline work during a powercut?

I've placed my order... what next?

  • How do I change a fibre appointment?

  • I rent my property, how does that work?

  • What happens if I share a driveway with my neighbours?

  • What is a scope appointment?

  • What happens on install day?

My fibre has been installed

  • How do I move the fibre equipment?

  • My internet doesn't seem that much faster... why?

Still need help?

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